The ISO 9001 Quality Management System was first published in 1987 by the International Organization for Standardization (ISO) and has become one of the most widely adopted management frameworks globally. It provides organizations with a structured approach to consistently deliver quality products and services, helping meet customer expectations and stakeholder requirements. ISO 9001 certification follows a process-oriented model and is built on seven quality management principles, such as strong customer focus, leadership involvement, and continuous improvement.
To stay relevant, ISO standards are regularly updated. The most recent major revision to ISO 9001 came in 2015, driven by the rapid evolution of global supply chains and growing consumer expectations. As businesses face increasing pressure to maintain brand reputation and satisfy quality demands, ISO 9001 serves as a critical tool for adapting to these challenges. Its certification is essential for companies looking to stay competitive, trusted, and efficient in today’s dynamic marketplace.